Four shipping options are offered for merchandise delivery:
2 Day (weekdays)
1 Day (weekdays)
Up to $50.00
$150.01 and over
Note: Orders usually ship one business day after being placed.
Please note that some items may be subject to additional shipping and handling charges because of size or weight.
Sorry, but we do not ship outside of the Continental U.S.
All orders require at least 48 hours processing time. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
If you need to cancel an order placed on our website, please send an email to firstname.lastname@example.org with your order number in the subject line within 24 hours of placing the order.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.
If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Please contact us via phone or email for a Return Authorization number.
The return authorization number must be clearly marked on the outside of the package or the item will be refused. Items returned without a Return Authorization number will be refused. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or mis-shipped merchandise.
New merchandise without original tags or packaging is non-refundable. Used merchandise is also non-refundable. (Labor fees are not refundable, i.e., custom built wheels.)
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.