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New England's Largest Bicycle Inventory

Goodale's Bike Shop Logo

Goodale's Bike Shop

NASHUA
TEL: (603) 882-2111

HOOKSETT
TEL:(603) 644-2111

CONCORD
TEL: (603) 225-5111

 
 
 
 
 
 
 

Policies and Shipping

SHIPPING (Continental U.S.)

 

Four shipping options are offered for merchandise delivery:

Order Amount Standard Shipping 2 Day (weekdays) 1 Day (weekdays) Store Pickup*
Up to $50.00 $7.99 $19.99 $34.99 FREE
$50.01-$100.00 $9.99 $21.99 $35.99 FREE
$100.01-$150.00 $11.99 $23.99 $37.99 FREE
$150.01 and over $13.99 $25.99 $39.99 FREE

Note: Orders usually ship one business day after being placed.


Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

*IN-STORE PICKUP

All orders require at least 48 hours processing time. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

CANCELLATIONS

If you need to cancel an order placed on our website, please send an email to orders@goodalesbikeshop.com with your order number in the subject line within 24 hours of placing the order.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.

RETURNS & REFUNDS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back.  Please contact us via phone or email for a Return Authorization number. 

The return authorization number must be clearly marked on the outside of the package or the item will be refused. Items returned without a Return Authorization number will be refused.  Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or mis-shipped merchandise.

New merchandise without original tags or packaging is non-refundable.  Used merchandise is also non-refundable. (Labor fees are not refundable, i.e., custom built wheels.)

PRICES AND INFORMATION

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.

 

OUR LOCATIONS

NASHUA
14B Broad St
Nashua, NH 03064
TEL: (603) 882-2111

  

HOOKSETT
1197 Hooksett Rd
Hooksett, NH 03106
TEL: (603) 644-2111

  

CONCORD
19 Triangle Park Dr
Concord, NH 03301
TEL: (603) 225-5111

  

Prices and inventory are provided only as a comparative guide. Though we make every effort to keep our website prices accurate and up-to-date, the final purchase price may vary from the one listed here.

For the most current price and availability information, please call or stop by one of our stores. We always have a large inventory of bikes in stock, and we'll have one to match your needs.

© 2016 Goodale's Bike Shop. All Rights Reserved. LIVE FREE OR DIE!